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For years I have struggled to use a mobile to make conference calls, but this has revolutionised conference calling; in fact all of my colleagues now want to have one as it makes it easier for both ends of the conversation to hear clearly. A great purchase.
By Tim on 15/07/2019
The sound quality is clear and there have been no complaints about my voice clarity on the other end of calls. The unit plugs and plays with PC/laptop without the need for driver installation and automatically takes over from your inbuilt speakers (great if your admin has restricted software installs to your work laptop). I have mine simultaneously paired with my iPhone, so I can alternate between phone and PC remote meeting platforms (tried with Loopup, Zoom, Team, Skype and Hangouts platforms) and it works well on all of them.
I have 2 gripes so far and deducted 1 star accordingly. Firstly, when connected to your laptop and to a Bluetooth phone simultaneously, and you are on a PC based conference call, if you get a notification sound on your phone of an incoming message or similar, your PC conference call sound cuts out temporarily. Secondly, disappointingly I found that the USB cable is hard-wired into the speaker and not user changeable. As the most vulnerable part of this kit and the first thing likely to fail, you cannot simply replace a failed or damaged cable without factoring in the cost and inconvenience of a repair. I leave the inbuilt cable wrapped around the unit base and instead use a 3rd party extension cable from the plug to the laptop to hopefully reduce the risk. Not ideal, but at least my extension will get the wear and tear and this is replaceable.
Overall a solid piece of kit and glad I purchased despite the negative points mentioned above.
By Mike D on 13/05/2020