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1 of 1 people found the following review helpful
They have been replaced twice already because they were faulty. Ligo have very kindly arranged for this set to be exchanged with something by Gigaset....fingers crossed this is the end to this sorry saga.
By Goodlifergal on 15/08/2017
Found the BT phone very hard to setup. If it wasn't for the patience of the staff at ligo they'd have ended up in the bin!!
By Squeak on 01/09/2017
Great call blocking features but the phone is let down by bad build quality. Handset feels cheap and you need to press the buttons quite firmly when dialling. Menu is also slow. Disappointing...
By Venu on 09/09/2017
I haven't made my mind up. It's certainly blocked all our unwanted calls but the sound is tinny (worse than the ancient Panasonic phones it replaced which is disappointing) . Instructions not entirely clear either...
By TT on 18/09/2017
One of the worst purchases I have ever made. Found it extremely difficult to set-up as the instructions which came with the telephone are difficult to follow. Had to call the BT help line twice and they were utterly useless. Got on better with ligo who at least tried to help. The call blocker would work on every single call which I received even though I had saved friends and family as VIP. In the end my friends and family stopped calling me because it was so difficult to get through, and I wasn’t able to see who’d called because the system said NO NUMBER, which it shows for every single call. After my second call to ligo it was concluded there must be a fault with it. Returns process was find. I would deal with ligo again bt will never be buying a BT phone again!!! So disappointing because if this phone had worked as it was supposed to then it would have been perfect….
By Fifer37 on 05/02/2016
0 of 0 people found the following review helpful
Good phones. Bought for the call blocking features and works well. Wasn't terribly difficult to set up.
By Poshpanther on 20/08/2017
Call blocking works very well, but the phone itself is slow when trying to scroll through the menu's etc. Could be more user friendly.
Apart from this issue it is a very good system.
By Bjl1705 on 31/08/2017
Nice handsets, but not without flaws. We have one contact number saved as a favourite but the call guardian feature still refuses to accept the call. I have the call guardian set to direct unknown callers to voice-mail and works very well apart from the number mentioned above...ligo have done their best to resolve (better than BT support who were completely useless!) but we're all stumped.
By Alanb on 11/09/2017
Would have given it top marks if it wasn't for a small design flaw - no matter how hard we tried we couldn't get the wire to fit through the housing slot under the cradle, so, the phone is sits on the wire and wobbles. :(
By Ashvin on 13/09/2017
Still in the process of setting it up. But so far it seems like a good phone. Wanted something that would stop all the nuisance calls and this was recommended.. Bought after my last set of BT phones lost their display just out of warranty. Hope these will do a lot better!!
By Becky on 14/09/2017