liGo has been a certified Trusted Shop since June 2014, and the 236 reviews (97% of which were positive!) and still counting, speak for themselves. In November 2014, one customer wrote,
“Very much a Full 5 Star Seller and Beyond 1st Class Products with exceptional customer service that goes beyond call of duty (sic)”
We know how important it is for you to use only online retailers you can trust, and always strive to be the first in your mind for all of your technology needs.
An increase in online sales
According to a recent report by the UK parliament, more than half of the sales of physical products (not including downloads) in the music and film sector are now made online. And it isn’t just the music and film industry that is rapidly expanding its online presence.
In five years, the proportion of total retail sales in the UK rose from 2.7% to 11.1% in 2013. Yet, according to a 2013 article in the Telegraph, over 55,000 purchase frauds (meaning online shopping scams) were reported to the UK Police organisation Action Fraud. In other words more sales also mean more fraudulent sellers to protect yourself from.
What is the Trusted Shops programme?
According to the Trusted Shops website, “Today more than 20,000 online sellers are using Trusted Shops to collect, show and manage genuine feedback from their customers,” and there are already over six million reviews available online.
The Trusted Shops programme links reviews directly to purchase orders, meaning whenever customers buy from us they get the option to write about how we did. This translates to more genuine, real-time reviews from people like you, and a shopping experience you can trust.
Why did we choose to get certified?
Here at liGo we want you to have the best possible online shopping experience with the quickest shipping (96% of the time we dispatch orders on the same day!) and the most helpful customer service. But to be the best we need your feedback, and what better way to get this than by becoming a certified Trusted Shop, as well as a Google Certified Shop. By becoming a certified Trusted Shop we can not only show off our excellent ratings (thank you, by the way!) but also respond to your suggestions by constantly improving our services.